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Information Service

Our Macmillan Information Service is a nationwide service available to anyone with cancer, their family and friends and health care professionals.

It is now generally accepted by health professionals that it's not sufficient just to provide good quality medical treatment. People also need help in coping with their illness - providing accurate, varied and high quality information has a very important role in helping them to do this.

The opportunity to ask questions in an unhurried environment can also help reinforce and support the information supplied by doctors and health professionals.

There are likely to be many questions people will wish to ask along their cancer journey from diagnosis to treatment, and beyond. This can include questions about:

Getting the information you need

You can contact our Macmillan Cancer Information Officer either by:

As everyone's information needs are different, the Information Officer will take time to discover what you want to find out more about.

Some people prefer the anonymity of telephone or email knowing they will never be asked to reveal more details about themselves than they feel comfortable with. Other people find it easier to have a face-to-face meeting.

In both situations, the aim is not just to provide facts but to allow the person to feel listened to and respected. Allowing people the space and time to talk enables them to become clearer about the issues that are worrying them.

Our Information Officer is available on Mondays and Thursdays, between 10am-1pm and 2-5pm.

Information resources

The Centre has:

The Information Service, which is run by the Macmillan Cancer Information Officer, is a joint initiative between the Cancer Resource Centre and St George's Hospital Healthcare NHS Trust and funded by Macmillan Cancer Relief.

 

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